Employee involvement in Total Quality Management initiatives at a South African bank

Employee involvement in Total Quality Management initiatives at a South African bank

M.Tech. (Operations Management) === This study entails and discusses Employee Involvement in Total Quality Management initiatives in a South African Bank. Total Quality Management programs are required within business to ensure that organisations seek continuous improvement in their operational capa...

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Bibliographic Details
Published: 2014
Subjects:
Total quality management
Financial services industry - South Africa - Management
Bank management - Employee participation - South Africa
Online Access:http://hdl.handle.net/10210/8863

Internet

http://hdl.handle.net/10210/8863

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