A design option for optimising knowledge worker expertise
D.Phil. === The success of an organisation depends on the mental capability of a comparatively small number of highly proficient knowledge workers who innovate and clarify the business processes others must act on (Zemke, 2004). Many organisations utilise knowledge worker expertise to create a compe...
| Published: |
2010
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| Online Access: | http://hdl.handle.net/10210/3470 |