Achieving total quality management in a South African manufacturing environment
D.Comm. === In recent years, the criticality of increased productivity and competitiveness has accelerated in step with global trends towards privatisation, marketisation, and democratisation, coupled with a more highly educated, more vocal and more demanding consumer market. At a time when the tech...
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2012
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| Online Access: | http://hdl.handle.net/10210/6986 |