An alternative approach to the attainment of sustained process improvement in information technology driven infrastructures subjected to forced interventions
D.Litt et Phil. === Dynamic organisations with information technology driven infrastructures are invariably in a state of change, which can be attributed to a multitude of planned (as opposed to forced) interventions. Planned interventions can vary greatly in format and the following serves as examp...
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2012
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| Online Access: | http://hdl.handle.net/10210/6721 |