Investigating client relationship needs and wants within the banking industry in South Africa

Investigating client relationship needs and wants within the banking industry in South Africa

M.Comm.

Bibliographic Details
Main Author: Eksteen, Jacques
Published: 2011
Subjects:
Relationship marketing
Consumer satisfaction
Customer relations
Customer services
Customer loyalty
Banks and banking
Online Access:http://hdl.handle.net/10210/4107

Internet

http://hdl.handle.net/10210/4107

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