The adaptive capability of the operational team to respond to challenges in the Emergency Centre. A SenseMaker® study in Emergency Centres within Cape Town
Background Emergency centres (ECs) serve as a main entry point for patients into hospitals, and patients that present here are undifferentiated with varying levels of acuity. Uncertainty, interruptions, multiple – often conflicting – priorities, and gaps in information flow are inherent to EC work...
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Format: | Doctoral Thesis |
Language: | English |
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Faculty of Health Sciences
2020
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Online Access: | http://hdl.handle.net/11427/32215 |