Decision tree classifiers for incident call data sets
Information technology (IT) has become one of the key technologies for economic and social development in any organization. Therefore the management of Information technology incidents, and particularly in the area of resolving the problem very fast, is of concern to Information technology managers....
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| Format: | Dissertation |
| Language: | English |
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University of Cape Town
2018
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| Online Access: | http://hdl.handle.net/11427/27076 |