An investigation into the link between Human Resource Management practices and service-orientated behaviour in South African service organisations
Bibliography: leaves 181-200. === In line with global trends in the economy, the service industry is making an increasingly important contribution to South Africa's economy. In order to stay competitive in both the international and national economies, service organisations in South Africa face...
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Format: | Doctoral Thesis |
Language: | English |
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University of Cape Town
2015
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Online Access: | http://hdl.handle.net/11427/11781 |