Pragmatic aspects of making and responding to complaints in an intercultural university context

Pragmatic aspects of making and responding to complaints in an intercultural university context

Thesis (MPhil (General Linguistics))--University of Stellenbosch, 2009. === ENGLISH ABSTRACT: The broad topic of this study is the nature and the effects of making and interpreting complaints in intercultural interactions involving international students and South African administrative staff in t...

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Bibliographic Details
Main Author: Ndenguino-Mpira, Hermanno
Other Authors: Oosthuizen, Johan
Language:en
Published: Stellenbosch : University of Stellenbosch 2009
Subjects:
Misunderstanding
Dissertations > Linguistics
Theses > Linguistics
Intercultural communication
Speech acts (Linguistics)
Universities and colleges > Complaints against
Student housing > Complaints against
Online Access:http://hdl.handle.net/10019.1/2186

Internet

http://hdl.handle.net/10019.1/2186

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