Linking operational excellence to shareholder value : McDonald's as a case study

Thesis (MBA)--Stellenbosch University, 2004. === ENGLISH ABSTRACT: McDonald's is world renowned for the benchmark standards it sets in operations management. This is evidenced by the numerous references in operations management textbooks over the last 10-15 years. However, since 1999, McDonal...

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Bibliographic Details
Main Author: Bryans, Robert
Other Authors: Von Leipzig, Konrad
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2012
Subjects:
Online Access:http://hdl.handle.net/10019.1/21214