Linking operational excellence to shareholder value : McDonald's as a case study
Thesis (MBA)--Stellenbosch University, 2004. === ENGLISH ABSTRACT: McDonald's is world renowned for the benchmark standards it sets in operations management. This is evidenced by the numerous references in operations management textbooks over the last 10-15 years. However, since 1999, McDonal...
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Language: | en_ZA |
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Stellenbosch : Stellenbosch University
2012
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Online Access: | http://hdl.handle.net/10019.1/21214 |