An evaluation of a motor retail organisation's lead management system

This research was motivated by the lack of systems and methodologies in the automotive retail business sector to adequately monitor and analyse prospective customers' behaviours as a basis for developing sales. The objective of this research was to determine if lead scoring would indeed represe...

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Bibliographic Details
Main Author: Waddell, Alda
Format: Others
Language:English
Published: Rhodes University 2012
Subjects:
Online Access:http://hdl.handle.net/10962/d1003900