Enabling sustainable service delivery by means of effective demand management in a local municipality / Gabriel Tsietsi Banda
Over the past months, newspapers and news bulletins are riddled by service delivery protests – to the extent that the President of the country acknowledges these protests. Many reasons were offered for the protests, but the main reason is cited as dissatisfaction with the level of basic services del...
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North-West University
2012
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| Online Access: | http://hdl.handle.net/10394/6946 |