The implementation of the Batho-Pele principles in the North West Provincial Department of Social Services, Arts, Culture and Sport / P.M. Mosadi
The Batho-Pele programme is a prescribed national government initiative which must be implemented by all government departments. The objective of this prescribed programme is across the board improved service delivery. It is the objective of this research to describe and analyse the progress made by...
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North-West University
2009
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Online Access: | http://hdl.handle.net/10394/610 |