Compliance with the Batho Pele principles in a primary health care context / Idah Deliwe Khumalo

Compliance with the Batho Pele principles in a primary health care context / Idah Deliwe Khumalo

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In this study the focus is on Batho Pele (a Sotho translation for 'people first'), an initiative to get people that work in the public services to be service orientated and to strive for excellence towards continuous service delivery improvement (SA, 2004a:8). Batho Pele consist of a frame...

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Bibliographic Details
Main Author: Khumalo, Idah Deliwe
Published: North-West University 2011
Subjects:
Batho Pele principles
Primary health care context
Compliance
Health care personnel
Quality care
Descriptive
Batho Pele beginsels
Konteks van primêre gesondheidsorg
Nakoming van
Gesondheidsorgpersoneel
Kwaliteit sorg
Beskrywend
Online Access:http://hdl.handle.net/10394/4847

Internet

http://hdl.handle.net/10394/4847

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