Work wellness, absenteeism and productivity in a call centre in the insurance industry / Adèle van Wyk

Work wellness, absenteeism and productivity in a call centre in the insurance industry / Adèle van Wyk

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Thesis (M.Comm. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2008.

Bibliographic Details
Main Author: Van Wyk, Adèle
Published: North-West University 2009
Subjects:
Work wellness
Dual-process model
Absenteeism
Productivity
Call centre
Online Access:http://hdl.handle.net/10394/2072

Internet

http://hdl.handle.net/10394/2072

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