A business process reengineering framework to enhance strategic planning within higher education : the case of the Tshwane University of Technology / Avhashoni Michael Mushaathoni
The strategic alignment and reengineering of business processes is critical for institutions across sectors worldwide to achieve performance improvement and subsequently, competitive advantage. Competition within higher education forces higher education institutions, such as TUT, towards management...
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| Language: | en |
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2016
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| Online Access: | http://hdl.handle.net/10394/16152 |