A critical evaluation of customer care in the pharmaceutical industry with reference to retail pharmacies / Letta Mokate Bogatsu
The study set out to investigate Customer Care in the . Pharmaceutical Industry with reference to Retail Pharmacies in the Mafikeng area. This will be achieved through the following: Highlighting any inadequacy of customer care process at retail pharmacies, determine if the current customer care too...
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| Language: | en |
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2014
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| Online Access: | http://hdl.handle.net/10394/11279 |