Measuring service quality in a private hospital / Johannes Daniël Clapton
The South African health industry can be divided into public and private health institutions. The public health institutions are subsidised by the South African government, whereas the private institutions generate income from medical aids and out-of-pocket payments. Three major groups currently con...
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Language: | en |
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2014
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Online Access: | http://hdl.handle.net/10394/10718 |