Measuring service quality in a private hospital / Johannes Daniël Clapton

The South African health industry can be divided into public and private health institutions. The public health institutions are subsidised by the South African government, whereas the private institutions generate income from medical aids and out-of-pocket payments. Three major groups currently con...

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Bibliographic Details
Main Author: Clapton, Johannes Daniël
Language:en
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/10394/10718