Satisfaction levels of visitors at the Tsitsikamma National Park
The literature reviews on tourist satisfaction revealed that a satisfied tourist leads to positive word of mouth recommendation to friends and family, loyalty (return visits), competitive advantage and long-term profitability and sustainability. These favourable benefits resulting from satisfaction...
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| Format: | Others |
| Language: | English |
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Nelson Mandela Metropolitan University
2017
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| Online Access: | http://hdl.handle.net/10948/18058 |