Improving the claims business process in a South African car rental company

The ultimate aim of this study is to identify and eliminate inefficiencies associated with the current claims management processes, thereby ensuring cost reduction, high damages recoveries while ensuring that the company is positioned to be able to apply its resources in the best way possible to res...

Full description

Bibliographic Details
Main Author: Nomadolo, Xolile Claude
Format: Others
Language:English
Published: Nelson Mandela Metropolitan University 2016
Subjects:
Online Access:http://hdl.handle.net/10948/12650
id ndltd-netd.ac.za-oai-union.ndltd.org-nmmu-vital-27103
record_format oai_dc
spelling ndltd-netd.ac.za-oai-union.ndltd.org-nmmu-vital-271032017-12-21T04:22:31ZImproving the claims business process in a South African car rental companyNomadolo, Xolile ClaudeAutomobile leasing and renting -- South AfricaClaimsBusiness cyclesThe ultimate aim of this study is to identify and eliminate inefficiencies associated with the current claims management processes, thereby ensuring cost reduction, high damages recoveries while ensuring that the company is positioned to be able to apply its resources in the best way possible to respond to satisfying the needs of the customer.Nelson Mandela Metropolitan UniversityFaculty of Business and Economic Sciences2016ThesisMastersMBAxi, 132 leavespdfhttp://hdl.handle.net/10948/12650vital:27103EnglishNelson Mandela Metropolitan University
collection NDLTD
language English
format Others
sources NDLTD
topic Automobile leasing and renting -- South Africa
Claims
Business cycles
spellingShingle Automobile leasing and renting -- South Africa
Claims
Business cycles
Nomadolo, Xolile Claude
Improving the claims business process in a South African car rental company
description The ultimate aim of this study is to identify and eliminate inefficiencies associated with the current claims management processes, thereby ensuring cost reduction, high damages recoveries while ensuring that the company is positioned to be able to apply its resources in the best way possible to respond to satisfying the needs of the customer.
author Nomadolo, Xolile Claude
author_facet Nomadolo, Xolile Claude
author_sort Nomadolo, Xolile Claude
title Improving the claims business process in a South African car rental company
title_short Improving the claims business process in a South African car rental company
title_full Improving the claims business process in a South African car rental company
title_fullStr Improving the claims business process in a South African car rental company
title_full_unstemmed Improving the claims business process in a South African car rental company
title_sort improving the claims business process in a south african car rental company
publisher Nelson Mandela Metropolitan University
publishDate 2016
url http://hdl.handle.net/10948/12650
work_keys_str_mv AT nomadoloxolileclaude improvingtheclaimsbusinessprocessinasouthafricancarrentalcompany
_version_ 1718564377936789504