Improving the claims business process in a South African car rental company

The ultimate aim of this study is to identify and eliminate inefficiencies associated with the current claims management processes, thereby ensuring cost reduction, high damages recoveries while ensuring that the company is positioned to be able to apply its resources in the best way possible to res...

Full description

Bibliographic Details
Main Author: Nomadolo, Xolile Claude
Format: Others
Language:English
Published: Nelson Mandela Metropolitan University 2016
Subjects:
Online Access:http://hdl.handle.net/10948/12650