The influence of perceived risk in the uptake of self-service technologies within the retail banking sector : a study of customers using the industrial and commercial bank of China in Jilin
Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2006 === This study aims to explore the impact of self-service technologies (SSTs) on the behaviour of Chinese banking customers. The research has two purposes: (l) To determine how perceived risk impacts on the use...
| Main Author: | |
|---|---|
| Language: | en |
| Published: |
Cape Peninsula University of Technology
2013
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11838/993 |