The impact of ISO9001 on service delivery at the logistics department of a brewery in Gabon
Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2020 === Over the past decade, under the increasingly competitive business environment, many sub-Saharan African ISO9001 certified firms are struggling continuously to improve their business processes. Adversely, the...
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Language: | en |
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Cape Peninsula University of Technology
2020
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Online Access: | http://hdl.handle.net/20.500.11838/3123 |