The relationship between change implementation, organisational citizenship behaviour and job satisfaction in the business process outsourcing industry in the Western Cape, South Africa

The relationship between change implementation, organisational citizenship behaviour and job satisfaction in the business process outsourcing industry in the Western Cape, South Africa

Thesis (MTech (Human Resources Management))--Cape Peninsula University of Technology, 2016. === Change management is inevitable in the Business Process Outsourcing (BPO) industry in South Africa, where organisations have to be constantly vigilant when tackling the interwoven relationship between c...

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Bibliographic Details
Main Author: Muzanenhamo, George Nyika
Other Authors: Allen-Ile, COK
Language:en
Published: Cape Peninsula University of Technology 2017
Subjects:
Job satisfaction
Organizational change
Organizational behavior
Contracting out > Management
Online Access:http://hdl.handle.net/20.500.11838/2444

Internet

http://hdl.handle.net/20.500.11838/2444

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