A customer satisfactions study of admission process at a South African university

Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2016. === In South Africa there is a fierce competition among Higher Education Institutions (HEIs) to attract as many students as possible. This makes most institutions to strive to meet and exceed students (customer)...

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Bibliographic Details
Main Author: Ketse, Yolanda
Other Authors: Ngcamu, Bethuel Sibongiseni
Language:en
Published: Cape Peninsula University of Technology 2017
Subjects:
Online Access:http://hdl.handle.net/20.500.11838/2443