Measuring the perceived service quality of group package tours in China : a conceptual model and empirical evidence

Measuring the perceived service quality of group package tours in China : a conceptual model and empirical evidence

Bibliographic Details
Main Author: He, Xiaomin
Format: Others
Language:English
Published: HKBU Institutional Repository 2004
Subjects:
China
Customer services
Case studies
Management
Package tours
Tourism
Online Access:http://repository.hkbu.edu.hk/etd_ra/608
http://repository.hkbu.edu.hk/cgi/viewcontent.cgi?article=1607&context=etd_ra

Internet

http://repository.hkbu.edu.hk/etd_ra/608
http://repository.hkbu.edu.hk/cgi/viewcontent.cgi?article=1607&context=etd_ra

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