Emotional Intelligence as a Facilitator of the Emotional Labor Process
Beginning as an area of popular and business press interest, emotional intelligence is fast becoming a legitimate area of research for organizational science theorists. The many potential benefits of emotional intelligence have yet to be evaluated within the realm of legitimate academic research, an...
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| Format: | Others |
| Language: | English English |
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Florida State University
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| Online Access: | http://purl.flvc.org/fsu/fd/FSU_migr_etd-0426 |