An Empirical Study of Kirkpatrick’s Evaluation Model in the Hospitality Industry
This study examined Kirkpatrick’s training evaluation model (Kirkpatrick & Kirkpatrick, 2006) by assessing a sales training program conducted at an organization in the hospitality industry. The study assessed the employees’ training outcomes of knowledge and skills, job performance, and the impa...
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| Format: | Others |
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FIU Digital Commons
2010
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| Online Access: | http://digitalcommons.fiu.edu/etd/325 http://digitalcommons.fiu.edu/cgi/viewcontent.cgi?article=1402&context=etd |