Scale development and performance effect of process management.
Process Management (PM) is deemed as one of the most important managerial innovations of the last 20 years. However, the current concept of PM, which mainly comprises the perspective of process control and incremental process improvement, may not be able to adequately address the increasingly rapid-...
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Format: | Others |
Language: | English Chinese |
Published: |
2008
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Online Access: | http://library.cuhk.edu.hk/record=b6074560 http://repository.lib.cuhk.edu.hk/en/item/cuhk-344193 |