Different consumers, different services: managerial control in the insurance industry.
by Wong Shun Yin. === Thesis (M.Phil.)--Chinese University of Hong Kong, 1997. === Includes bibliographical references. === Abstract --- p.i === Acknowledgements --- p.ii === Table of Contents --- p.iii === List of Tables --- p.vii === Chapter CHAPTER ONE: --- INTRODUCTION === Chapter I. --- RES...
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Format: | Others |
Language: | English |
Published: |
1997
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Online Access: | http://library.cuhk.edu.hk/record=b5889254 http://repository.lib.cuhk.edu.hk/en/item/cuhk-321991 |