First impressions through the constructs of impression management

First impressions through the constructs of impression management

The research on this study examines how first impressions are formed in the hotel setting. The study also looks at the social intelligence process through the constructs of self-monitoring and impression management.

Bibliographic Details
Main Author: Wilson, Amber Joy
Format: Others
Published: CSUSB ScholarWorks 2005
Subjects:
Impression formation (Psychology)
Hotel front desk personnel
Customer relations
Consumer satisfaction
Social perception
Social perception.
Public Relations and Advertising
Online Access:https://scholarworks.lib.csusb.edu/etd-project/2746
https://scholarworks.lib.csusb.edu/cgi/viewcontent.cgi?article=3764&context=etd-project

Internet

https://scholarworks.lib.csusb.edu/etd-project/2746
https://scholarworks.lib.csusb.edu/cgi/viewcontent.cgi?article=3764&context=etd-project

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