Factors influencing managers' satisfaction in a working-relationship with an external consultant
This study proposed a model to specify the influence of negative expectations of the manager in regard to working with a consultant, the level of cynicism of the manager, the client-consultant relationship and the level of management change skills on a manager's client satisfaction.
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| Format: | Others |
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CSUSB ScholarWorks
2001
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| Online Access: | https://scholarworks.lib.csusb.edu/etd-project/2002 https://scholarworks.lib.csusb.edu/cgi/viewcontent.cgi?article=3002&context=etd-project |