Technology at work : an investigation of technology as a mediator of organizational processes in the human services and the implications for consultancy practice
Increasing technology use in the organization of human services is seen as essential to achieving greater efficiency and effectiveness. However, the promises may not be realised if technology generates processes and structures that are misaligned to the primary task of the service. How and why this...
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University of East London
2017
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| Online Access: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.738681 |