The application of Facebook to crisis communication management : a case study of Malaysia Airlines

Our world is being jolted more increasingly by news of crisis and chaos happening globally; from natural disasters to man-made catastrophes, political revolutions and terrorism to economic woes and corporate crisis all making the headlines. Technological innovations like the social media plays a hug...

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Bibliographic Details
Main Author: Adebayo, O.
Published: University of Salford 2017
Subjects:
658
Online Access:https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.736341