Customer relationship marketing in the UK Muslim SMEs : an Islamic perspective

This research is to investigate the influence of Islam on the practice of customer relationship marketing (CRM) in UK Muslim SMEs. Due to the very limited number of studies available, which interrelate ‘customer relationship marketing’ (CRM) and UK Muslim SMEs, there is a need to address the gap in...

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Bibliographic Details
Main Author: Kawsar, M. J.
Published: University of Salford 2016
Online Access:https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.736308