Organisational learning in the university : a case study of change in higher education

Higher education is facing many challenges as universities contend with significant ongoing dynamic change in the external environment. As student expectations and needs evolve, many universities are reviewing the systems they use to support their business processes. This study investigates the proc...

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Bibliographic Details
Main Author: McKenzie, Dawn
Published: University of Glasgow 2017
Subjects:
Online Access:https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.716918