Service user involvement in the British Red Cross : experience and factors affecting willingness to participate
There has been an increase in momentum around service user involvement in service evaluation, planning and delivery since the 1980’s. This change resulted from both the shift to market-led approaches to service provision, and the rise of influential service user and carer movements. Service user inv...
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University of East London
2016
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| Online Access: | https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.699647 |