Exploring leaders' strategies for managing negative emotions of sales people
The aim of this thesis is to explore the practice of leader strategies to manage and influence employees' emotions and its implications. Emotion has emerged as a key field in organisational behaviour, particularly pertaining to leadership. Managing followers' emotions is critical for leade...
| Main Author: | |
|---|---|
| Published: |
University of Strathclyde
2016
|
| Subjects: | |
| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.693176 |