The impact of seasonality on service quality in beach hotels : the case of the Palm Beach Hotel and Bungalows
One of the biggest issues that any business is facing nowadays is offering the highest quality of service possible to its clients. Having acknowledged the imminent importance of offering high quality of service in the Cypriot hotel industry, this report went on to investigate the impact that seasona...
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Middlesex University
2016
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.680292 |