The influence of hostel servicescapes on social interaction and service experience

Historically, hostels have been purposely designed to provide the kind of environment that fosters communication and interaction between guests. Hostel guests are typically provided with dormitory-type rooms, shared washrooms, a shared kitchen and communal living areas, thereby offering less privacy...

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Bibliographic Details
Main Author: Rashid-Radha, Jasmine Z. R. R.
Other Authors: Lockwood, Andrew ; van Achterbergh, Leon ; Nolan-Davis, Eimear-Marie
Published: University of Surrey 2015
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.675311