The influence of hostel servicescapes on social interaction and service experience
Historically, hostels have been purposely designed to provide the kind of environment that fosters communication and interaction between guests. Hostel guests are typically provided with dormitory-type rooms, shared washrooms, a shared kitchen and communal living areas, thereby offering less privacy...
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University of Surrey
2015
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Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.675311 |