Developing a customer-focused approach (DaCfA)
The themes of poor communication, lack of measurement and erratic supply-chain performance are common issues that we either encounter in our every-day working life, or have read about in our professional journals. In 2001 a large business within Case X initiated a programme to tackle a number of the...
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University of Portsmouth
2014
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.658648 |