Patients' online descriptions of their experiences as a measure of healthcare quality
Introduction Patients are describing their healthcare experiences online using rating websites. There has been substantial professional opposition to this, but the government in England has promoted the idea as a mechanism to improve healthcare quality. Little is known about the content and effect o...
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Imperial College London
2013
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.656430 |