Quality management : a study in an Amazonian environmental research institute

This study carries out an in-depth study of the issues involved in the implementation of a quality improvement programme in a developing country. It does this by taking, as a case study, a World Bank led programme to create a Centre of Excellence at the National Institute for Amazon Research - INPA,...

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Bibliographic Details
Main Author: Castro, Maria Goretti Macena de
Published: University of Edinburgh 2001
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.649246