The end-user perception of healthcare waiting environment designs
Waiting environments often represent the first interaction point of the healthcare journey and as such contribute to end-user overall experience. The design of these spaces should therefore make the experience as positive as possible. The body of evidence about the relationship between healthcare bu...
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University of Warwick
2014
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.632868 |