Organisational trust behaviour in crisis management : development of a psychometric assessment
This study investigates organisational trust in a crisis management context, focusing specifically on managerial behaviours and attitudes. Crisis managers and leaders are typically challenged with problem-solving in times of increased uncertainty, information deficiency, scarce resources, and pressu...
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Birmingham City University
2012
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| Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.631673 |