An empirical study of the role of emotional intelligence and effective leadership in a workplace environment of change

This thesis investigates the relationship between emotional intelligence (EI), leadership styles and outcomes of leadership, within the workplace environment of the National Health Service (NHS) in the UK; which is endemic with change (Allen, 2009; Iles & Cranfield, 2004). The broad question pos...

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Bibliographic Details
Main Author: Mukhuty, Sumona
Other Authors: Armstrong, Steven J.; Allan, Barbara
Published: University of Hull 2013
Subjects:
658
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.587035