Using the psychological contract to explore employee attitudes and behaviours : the case of the outsourced off shore call centre in India

The psychological contract concept is a powerful tool to predict individual attitudes and behaviours in the workplace. Abundant research in this area examines the relationship between the psychological contract held by the individuals and their attitudes and behaviours at work. However the majority...

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Bibliographic Details
Main Author: Bhattacharya, Sudeshna
Published: University of Bath 2011
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.577135