Exploring the application of total quality management in the Libyan oil and gas companies : potential, obstacles and solutions
Currently, there is worldwide interest in and focus on the implementation and effectiveness of quality management initiatives in industrial organisations with the objective of enhancing effectiveness and efficiency. Total Quality Management (TQM) is a quality management model, which, as the literatu...
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Durham University
2013
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Online Access: | http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.575776 |