Development of a self assessment tool for small manufacturing companies based on excellence models and national cultural characteristics

The last twenty or so years have seen a great interest in quality management systems that have initiated a large number of studies. These studies examined, amongst the rest, the impact of quality methods in companies, implementation techniques, and tried to discover the reasons behind the failure or...

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Bibliographic Details
Main Author: Viza, Evi
Published: University of the West of Scotland 2012
Subjects:
Online Access:http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.557117